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Not all IT Service firms are created equal. We utilize request management software to receive, assign, and track all our support services. The result: issues resolved and productivity maximized. Thanks, to a superior support team, with the proper tools, providing services in an efficient and timely manner.
SUPPORT PROCESS:
Support requests
Tickets assigned
Issues resolved
Resolution documented
Reporting and Billing
IThinkSource Support Database
Services We Provide
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